Privacy Policy 1 — Nicola Sharp Therapy & Coaching

Privacy policy.

This privacy policy sets out how this website uses and protects any of your personal information that you give when you use this website.

Nicola Sharp Counselling is committed to protecting the privacy of visitors to this website. On this page you’ll find information on how data collected from visitors is used.

What personal information this website collects

This website may collect the following information:

Your contact information, including your (first and last) name, email address and IP address. Your e-mail address and, if you have supplied it, your telephone number is needed so that I can contact you to reply to a message submitted via my contact form.
Cookies. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables this website’s or service provider’s systems to recognise your browser and capture and remember certain information for your future visits. You will have the option to accept or decline cookies via the banner on my website. The host of this website is Squarespace to see their cookie policy please see https://www.squarespace.com/cookie-policy/
A third-party service, Google Analytics, is used to collect standard internet log information and details of visitor behaviour patterns. This is done to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. No attempt is made, and Google is not allowed to make, any attempt to find out the identities of those visiting this website.
For further information please see: Google Analytics Cookie Usage

When this website collects information

Information is collected from you when you make an enquiry via the contact form. I don’t sell, trade or pass on any of your personal information to other organisations and businesses.

How your information is used

The information collected from you is used in the following ways:

To improve your experience when visiting this website
To follow up on correspondence and enquires received via the contact form
To comply with a legal or regulatory obligation

How your information is protected

I am committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

A variety of security measures are implemented to maintain the safety of your personal information when you enter or submit, your personal information.

In addition, all information you submit via this website, including form submissions and all other personal data is encrypted via Secure Socket Layer (SSL) technology.

How long personal information is held

Your personal data is only kept for as long as is necessary to fulfil the purposes it was collected, including for the purposes of satisfying any legal requirements.

Access to your personal information

You have the right to request access to the information that I hold about you. I will supply that information within 30 days of any such request. You may request to access, correct, amend or delete information I hold about you by contacting us using the details at the bottom of this page. I will respond to all such requests without unreasonable delay.

Right to be forgotten

I will retain and use your information only to the extent necessary to comply with my legal obligations, prevention of fraud, and resolution of disputes.

If you wish for any information I hold on you to be deleted from my records, please contact me at hello@nicolasharp.com to make that request. I will respond to such all requests without unreasonable delay.

Third-party disclosure

I do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

In some circumstances, I may need to share your personal data where necessary with other third parties (including legal or other advisors, regulatory authorities, courts and government agencies) to enable us to enforce my legal rights or where such disclosure may be permitted or required by law.

I require third parties such as website hosting partners and other parties who assist me in operating this website to maintain appropriate security to protect information from unauthorised access or processing. These include:

Google Analytics – to help us understand how visitors use this website.
You can read more about how Google uses your personal information here: Google Privacy Policy
You can also opt-out of Google Analytics by using a browser add-on: Google Analytics Opt-out

Stripe - to process some payments.If you use Stripe to pay for a product they will store a record of your payment. Stripe’s privacy policy can be found here: https://stripe.com/gb/privacy

Mailerlite- to send out subscriber or weekly emails.
I use this service to deliver email updates and my newsletter. I store your name and email address for purposes of delivering these communications. For more information, see Mailerlite's privacy policy https://www.mailerlite.com/legal/privacy-policy.

Interact- to provide an online quiz. I collect your email address and name to send you the quiz results. https://www.tryinteract.com/privacy/

Links to other websites

Links to third-party websites (for example BACP and the Counselling Directory) are included on this website. These third-party sites have separate and independent privacy policies. I, therefore, have no responsibility or liability for the content and activities of these linked sites once you leave this site.